Are you an experienced Senior Credit Controller looking for a new challenge ?
If you have a background in credit control and are proficient in excel, sage, and accounting then don’t hesitate and apply for this challenging yet rewarding position.
This is a Temp to Perm role with Hybrid working, at least 3 days at our Reading Office.
About Us:
We are a residential and Nursing care provider with homes across the UK and Scotland, we are proud to provide the highest levels of care throughout our homes.
What does the job role involve?
The role includes but is not limited to:
- Manage and process Sales Ledger queries
- Answering high volumes of incoming calls and emails
- Sending and reconciling customer statements
- Managing specific customer accounts and monitoring KPIs
- Maintaining Excel spreadsheets
- Ensuring all contract documentation is in place in order to set up accounts and collect cash
- Chase overdue invoices by telephone, email and letter within agreed timescales
- Maintain accurate records of all chasing activityand update fee rates
- Dealing promptly with internal and external queries about payments, ensuring clients / suppliers pay on time
- Regularly making contact with clients and local authorities to ensure all relevant debts are managed as necessary
- Identify changes in payment patterns and propose action to avert indebtedness
- Raise high volume of invoices in a timely manner
- Handle disputed invoices and negotiate to bring payment within the agreed terms
- Provide accurate advice on billing / invoice queries
- Ensure monthly processing deadlines are met as required
- Meet cash and debtor targets set by the Company
- Ensure all transactions are compliant with Company’s’ policies and procedures
- Providing ad-hoc reporting as and when requested by management
- Attending weekly meetings
- First line support to front line staff at the care homes and Leadership team
- To Provide basic cover for other credit control team members during periods of annual leave / absence
- Ad-hoc duties
What we are looking for:
- At least 5 years of experience
- Previous experience within care homes sector would be advantageous
- General experience of prime ledgers – Sales, Purchase and Cashbook is preferred but not essential.
- Knowledge of Care Home billing systems preferred, however full training will be given.
- Experience within a similar position with a high volume of transactions
- Good attention to detail.
- Excellent MS Office and Excel skills
- The post holder should be conscientious, reliable, accurate and have integrity.
- Must be able to be trusted to work with confidential information.
- Excellent written and verbal communication skills.
- Ability to work under pressure and to deadlines.
- Analytical and logical thought process.
- The ability to work well in a team and also the initiative to work individually.
What can we offer you in return for your hardwork and commitment?
- Full time contract, 40 hours per week
- Hours: Monday – Friday, 9am – 5.30pm
- Salary: £35,000-£37,500 per annum
- Hybrid working – At least 3 days per week in our Reading office
- 25 Days annual leave including bank holidays (pro rata for part time contracts)
- Life insurance
- Company pension
- Wagestream – Same-day pay
- Our employee assist programme – healthcare and mental health support
- Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses.
- Being part of an organisation where empowering and valuing our people is fundamental to everything we do
Why join us?
Aurem Care have been awarded for the prestigious ‘Top 20 Care Home Group’ accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK.
Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones.
Our team play an important role in our homes, to ensure that our values are lived and embraced every day.
Diversity, Integrity, Fun, Committed and Connecting
If these are values that resonate with you and you’re looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!
