We’re incredibly proud to share that Vanessa Chatata, our wonderful Activities Coordinator at South Haven Lodge, was recently invited to speak at the Southampton Communicare Volunteer Conference. She delivered a heartfelt and powerful message on the importance of volunteering and befriending in care homes. She highlighted the numerous benefits of volunteering in care homes.
Speaking to a room filled with passionate volunteers and community champions, Vanessa shared the home’s ongoing partnership with Communicare in Southampton. This is a local charity dedicated to tackling loneliness and isolation through befriending and community support.
“There’s often a misconception that because our homes are staffed 24/7, our residents never feel lonely,” Vanessa explained. “But the reality is that some of our residents have little or no regular contact from family or friends. That’s where volunteers make such a meaningful difference—they bring connection, companionship and joy.”
Vanessa spoke candidly about how volunteer visits and befriending schemes have transformed the lives of residents. This is particularly true for those who are less mobile or spend much of their time in their rooms. She highlighted the importance of one-to-one engagement. She explained that for many residents, just having someone sit beside them for a chat or share a quiet moment can have a huge impact on their wellbeing through volunteering in care homes.
Her inspiring talk reflected the heart of Aurem Care’s values: Integrity, Fun, Diversity, Connecting and Committed. There was a clear call to action for people of all ages to consider how they might make a difference by giving just a little of their time.
“Volunteering isn’t just about helping others—it’s a two-way experience,” Vanessa added. “Volunteers often tell us they walk away from each visit feeling uplifted themselves.”
Research backs this up too. According to the National Council for Voluntary Organisations (NCVO), volunteering can improve mental wellbeing, build confidence, and create a sense of purpose for people of all backgrounds and ages. Volunteering in care homes, therefore, is a win-win for everyone involved.
At South Haven Lodge, we’re always looking to welcome new volunteers into our community. Opportunities include:
If you’re looking for a way to give back, learn new skills, or simply connect with others in a meaningful way—we’d love to hear from you. Volunteering in care homes allows you to make a significant impact. Whether you’re 16 or 86, your time could brighten someone’s day in ways you can’t imagine.
For more information or to express interest in volunteering, please contact our activities team at
📧 activities.southhaven@aurem-care.com
Together, we can continue to build a home full of joy, connection and companionship.
Aurem Care homes are all about people caring about people, we believe our care homes should be happy homes for loved ones.
Where older adults can forge worthwhile, meaningful relationships with our team and make new friends.
