Team Members

  • Leah Marsh

    Managing Director

    With nearly 30 years’ experience of working in social care, Leah started her career as a support worker, progressing into home management, regional management & quality roles working for some of the UK’s largest care providers.

    A passionate leader, Leah received recognition during the Covid pandemic when she was awarded the Lockdown Leader Award at the National Business Women’s Awards and has been subsequently acknowledged with National Awards as a Business Hero and for Corporate Leadership.

    Leah views it as a privilege to care for others, both those who live in our homes & those we work alongside and is committed to providing the highest standards of care both as a care provider and employer.

  • Mark Webb-Austin

    Group Head of Quality and Compliance

    Mark is a Registered Nurse with over 33 years’ experience in health and social care.

    Mark started his career as a Health Care Support Worker in the NHS, before embarking on nurse training. He has since worked as a Registered Nurse, Home Manager, Regional Director and Quality Manager. More recently, Mark has been the Director of Operations for a care charity and ran his own consultancy business.

    Securing the position of Group Head of Quality and Compliance with Aurem Care, Mark considers  his ‘dream role’, as he has always been passionate about delivering quality care that is person centred.

    Mark promotes a culture of openness, honesty and involvement and feels that this provides the building blocks in the journey of excellence.

    One of Mark’s proudest career moments, was supporting a group of care homes to systematically improve their CQC ratings, including one being awarded their first ‘Outstanding’ rating.

    An exciting journey has now started with Aurem Care.

  • Jemma Heathcote

    Group Head of People

    Jemma has worked In HR for over 20 years across various sectors from Retail, Manufacturing, Finance, Exhibitions and Manufacturing.

    Jemma has worked for SMES, Global Companies and top performing FTSE 100 companies.

    Jemma’s passion is to ensure that we create a great place to work, where people are proud to work for Aurem Care and see the opportunities with us to develop their careers.

    Jemma believes that people are the heart of the business and by creating a great place to work for everyone we can deliver the very best to the people we care for as well as our colleagues.

  • Daryl Martin

    Regional Director (North)

    Daryl Martin brings over two decades of expertise to his role as Regional Director for the North at Aurem, with 21 years in the care sector and 18 as a Registered General Nurse specialising in elderly care. His extensive experience includes significant contributions within the NHS and leading private care providers.

    Daryl’s educational background features a Level 6 qualification in Organisational Leadership and a specialised course in Care of the Elderly from the University of Northumbria, equipping him with a profound understanding of elderly care’s clinical and administrative aspects.

    Operating from the North East of England, Daryl oversees five homes across the North of England and Scotland, focusing on maintaining the highest care standards, regulatory compliance, and exceptional resident experiences. His leadership is defined by a commitment to excellence, efficient resource use, and fostering an environment where quality care and compliance are fundamental.

    Daryl’s approach, rooted in a comprehensive insight into the care sector’s challenges and opportunities, not only drives operational success but significantly enhances residents’ quality of life.

  • Richard Lawson

    Regional Director (South)

    Richard has a wealth of experience in the care sector and joined Aurem Care in January 2023 as the Home Manager of Hailsham House, following the Management of several very successful care homes.

    He has since gone on to join the Senior Leadership Team and took on the role of Regional Director for the South Region in January 2024.

    Richard is passionate about providing excellent care to our residents and ensuring that everything we do for people is done to the highest standard.

  • Lewis Semmens

    Business Applications & Digital Infrastructure Manager

    Lewis has been a part of Aurem Care since its inception, supporting with the acquisition of the first two homes in Aurem’s portfolio, and also supporting in the acquisition and integration of all further sites since.

    Lewis oversees and manages our IT and other various systems that we operate in the group, as well as our online presence, with a strong belief that getting this right will help us to support people in the best way possible.

  • Karyn Hillen

    Head of Finance – Operations

    Karyn has over 35 years experience in finance and manages the day to day operations of our finance team.

    She has been with Aurem Care since it’s inception and has provided transitional support to all new acquisitions that have come into the group.

    She has worked in many different industries, but feels that no sector provides a more rewarding and fulfilling career.

  • Christopher Mooney

    Group Head of Estates

    Chris has worked in estates, facilities and projects for nearly 30 years, in various countries around the globe in some very challenging environments.

    The past 7 years working in education, Her Majesty’s Prison service and the mental health sector have been the most rewarding.

    Making a difference in other people’s lives by ensuring the environment they live in is at its highest standard and fit for purpose and meets their needs is everything to Chris.

  • Mawson Chipchase (Chip)

    Business Development Manager

    Chip is Aurem Care’s Business Development Manager. He has worked in care now in a variety of positions for almost 17 years. He is really passionate about making a difference and supporting older people to find the right place for them to call a new home, and helping their families have peace of mind in their choices.

    He takes pride in supporting our teams to actively engage with the communities around our homes, this ensures that our residents can continue to live fulfilling lives.

  • Carolina Mayer

    Head of Finance – Systems

    Carolina has a decade of experience in leadership roles within the healthcare and retail sectors and has led teams through periods of transition and expansion.

    Over the last few years, Carolina has built upon her experience in system implementation to improve processes and manage the integration of acquisitions.

    Thanks to her mother’s 20+ years career as a nurse, Carolina has a deep appreciation for the significance of delivering high-quality care to patients and their families. She is proud to be working alongside people who are dedicated to make a difference to our residents every day.

  • Our Values

    Aurem Care homes are all about people caring about people, we believe our care homes should be happy homes for loved ones.

    Where older adults can forge worthwhile, meaningful relationships with our team and make new friends.

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