The Red House

The Red House – Providing Exceptional Personalised Care to Ashtead, Surrey

Welcome to The Red House, a beautifully appointed care home in Ashtead, Surrey. As part of the Aurem Care family, we are dedicated to delivering outstanding residential and nursing support in a comfortable and welcoming environment. Our team’s approach emphasises kindness, respect, and genuine connection, ensuring every resident can enjoy their day-to-day life with dignity, security, and a sense of belonging. Here, you will discover a place where our values guide everything we do, from acting with integrity and embracing diversity to bringing fun and energy into everyday life. We are committed to helping you or your loved one live as independently and happily as possible.

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Types of care

  • Residential care

    Our residential care provides a warm and supportive environment for residents who may need extra assistance and companionship in their daily lives. Residents are surrounded by caring staff and fellow residents who become like extended family. Individuals can receive help with tasks such as bathing, dressing, and medication management, all while enjoying the privacy and comfort of their own personal space.

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  • Dementia care

    We specialise in providing empathetic dementia care within our nurturing care homes. Our team understands that dementia can bring unique challenges and our approach is rooted in patience and understanding. Our care homes are carefully designed to create an environment that supports the needs of individuals living with dementia, offering familiarity and comfort.

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  • Nursing care

    We take pride in offering compassionate nursing care within our well-equipped care homes. Our goal is to provide a haven of support for individuals who require specialised medical attention in a supportive environment. Our care homes are designed to ensure that residents receive the highest quality of care while enjoying a sense of familiarity and belonging.

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  • Respite care

    We offer a supportive solution for caregivers through our respite care services, where compassion is at the centre of everything we do. We understand that caregiving can be a rewarding yet demanding journey, which is why we offer support in our nurturing care homes. Our respite care serves as a temporary haven, allowing caregivers to take a well-deserved break while their loved ones receive professional care in a warm and welcoming environment.

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Facilities

Personalised Residential and 24-Hour Nursing Care

The Red House team is committed to delivering individualised, person-centred care in a warm, homely environment that respects residents’ rights to privacy, dignity, and personal choice. Qualified nursing team are on duty 24 hours a day, ensuring that each resident receives the highest quality of care tailored to their specific needs. This dedication to personalised care has been recognised with an ‘Outstanding’ rating from the Care Quality Commission.

Historic Victorian Property with Modern Comforts

Set in a late Victorian house amidst mature trees and shrubs, The Red House combines historical charm with modern amenities. The property accommodates up to 25 residents in tastefully decorated single rooms, many featuring en-suite facilities. Each room is comfortably furnished, retaining much of the character expected from a late Victorian house, while incorporating contemporary conveniences such as TV points, nurse call systems, and central heating.

Beautiful Landscaped Gardens

Residents can enjoy the beautifully secluded landscaped gardens, complete with paved patio areas, flower beds, and benches. These tranquil outdoor spaces provide an ideal setting for a leisurely stroll or relaxation during warmer weather, promoting well-being and a connection with nature.

Engaging Activities Programme

Understanding the importance of social interaction and mental stimulation, The Red House employs a dedicated Activities Coordinator who organises a full programme of activities. These include crafts, exercise sessions, musical afternoons, and opportunities for residents to reminisce and share experiences. Such activities are designed to enhance the quality of life and ensure residents remain engaged and active.

Convenient Location with Excellent Transport Links

Situated in a favoured residential area between Epsom and Leatherhead, The Red House is just a few minutes’ walk from Ashtead village, offering a range of shops and amenities. The home is ideally located near excellent bus and train services, providing easy access to London, the South Coast, and surrounding countryside. Its proximity to junction 9 of the M25 ensures accessibility for visitors and residents alike.

Comprehensive On-Site Facilities and Services

The Red House is well-equipped with facilities to promote a first-class quality of life, including a passenger lift, hoists, and specialist baths on every floor. An in-house laundry provides prompt, personal service for residents. Regular visits from healthcare professionals such as opticians, hairdressers, chiropodists, physiotherapists, dentists, and local doctors ensure that all health and personal care needs are met promptly and efficiently.

Quality care

Meet the team

Manager

Val Mathew

The Red House team has created a warm, family-like atmosphere at our beautiful home in Ashtead. Our experienced and dedicated staff are passionate about delivering outstanding care to every resident, with an emphasis on personalised support that respects individual preferences and lifestyles.

By combining our professional expertise with genuine compassion, we’ve built something truly special at The Red House—an environment where everyone can thrive physically, emotionally, and socially. We take the time to get to know each resident, discovering their interests, likes, and dislikes, and exploring the many ways we can make them feel happy and comfortable. It’s all about ensuring that our residents, and the people closest to them, can trust in the very best standard of care while experiencing meaningful daily moments. We look forward to welcoming you to our home, where life can be enjoyed to the fullest.

The Red House Team Members

At The Red House, our dedicated and compassionate team shares a commitment to delivering an exceptional standard of care in a welcoming, homely setting. Each team member brings a wealth of expertise, ensuring that every resident receives personalised support underpinned by Aurem Care’s core values of Integrity, Fun, Diversity, Connecting, and Committed. We are proud to continue the tradition of excellent care for all who call The Red House their home, and we look forward to welcoming new residents into our supportive, nurturing community.

  • Val Mathew

    Home Manager

    Val joined The Red House in the year 2012 and has been since leading its day to day operations. A well-qualified nursing home manager endorsed by the Care Quality Commission, she inspires and leads the home’s diligent team to deliver the exceptional care to our residents. Drawing on her unique wealth of experience from Medical and Surgical Nursing and managing health care teams across various disciplines spanning 18 years, she ensures that each of our residents is provided excellent nursing and residential care. Caring with humanity and kindness runs in her blood, and an internationally trained nurse manager, she is always willing to go that extra mile to afford the special feel to our residents that they live the best part of their lives here. Her service is available 24/7, especially as she lives with her family within the local community.

  • Helen Burt

    Head Chef

    Helen has been the Chef/Catering Manager at The Red House for over 6 years, she is extremely flexible and caters for all dietary requirements. Helen is well known for producing sumptuous spreads and delicious teas for The Red House parties. She is very popular with the residents, having regular meetings to discuss their likes and dislikes and any changes they would like made to the menus.

Funding

We know that funding your care home stay is the biggest worry that many of our residents have. We’ve compiled a list of many of the questions and answers in our help and advice section. You can see those here.

Funding

    Testimonials

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  • You are a wonderful team and you all do an amazing job.

    I wanted to express my gratitude of thanks for the care and support that you gave to my god-father. Over the last few years he was most fortunate to be in your care and all of you including the chef with wonderful cooking made a lovely and loving home for him. You are a wonderful team and you all do an amazing job.

The Red House

Red House, 43 Skinners Lane, Ashtead, Surrey KT21 2NN

Fulfilling Careers In Care

If you are looking for a career in care then we would absolutely love to hear from you. You can search all of our latest vacancies in all our home here.

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Our Values

Aurem Care homes are all about people caring about people, we believe our care homes should be happy homes for loved ones.

Where older adults can forge worthwhile, meaningful relationships with our team and make new friends.

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